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FAQs about the Orders

For existing products, there is no MOQ requirement. For customized products, we in principle require a MOQ of 1000 pieces. Of course, you can also consult us for help.

T/T, LC at sight, DP at sight, etc.

European, South American and North American markets. We mainly focus on OEM/ODM. The brands we cooperate with have cooperated with large supermarket chains such as Walmart, Home Decor, and Sodimac.

yes. If you need samples of our products. We can provide you with free samples for your testing. The logistics cost is borne by you. If the order is confirmed after the test, we will refund the logistics cost.

Of course. We are happy to help. Because we are a manufacturer integrating industry and trade, we have a complete trading system. We usually advise customers to ship full boxes of goods. Taking into account cost savings and cargo safety. Sometimes, if the customer can only buy half the container, we help consolidate the container.

Under normal circumstances, for existing products, we generally need 1-5 working days to complete. For custom products, we generally need 1-3 weeks to complete. You can also contact us for specific plans for the specific time required to complete the order.

Yes, we will notify you in advance by email or phone when we are ready to ship.

Our logistics methods include sea and air transportation, and the specific logistics transportation depends on the customer's situation.

We are a manufacturer integrating industry and trade. We have production workshops and production lines, and we also have our own trade department.

Yes, we provide customs clearance service, for some overseas markets, we also provide bilateral customs clearance service.

FAQs about the product

Yes, all our products are manufactured with strict food grade materials and are BPA free.

Yes, all of our products are dishwasher safe, please feel free to use them.

In daily use, please do not store carbonated beverages for a long time, clean after each use, and keep the drinkware dry. For how to clean, you can refer to this page.

Our products have been certified by ISO 9001, FDA, TUV, BSCI, SGS, BPA free etc. learn more.

Yes. Our range of accessories can be purchased separately.

Yes. We focus on OEM/ODM service, all product series are available.

Our main product series are as follows: tumbler accessories, beer can holders, tumbler cups, yerba mate cups, stainless steel mugs, stainless steel water bottle. We will continue to develop new series of products.

Our stainless steel tumbler utensils are generally made of food grade 304 and 201 stainless steel, of course, you can customize and choose the more advanced 316 stainless steel.

Yes. Our cup lids product series are made of food-grade safe materials, such as PCTG, food-grade PP, Tritan and other safe materials.

No. Not all cup lid product lines are leak-proof, and only some cup lid products are leak-proof. Please contact us for detailed models.

Under normal use, our stainless steel tumbler will not rust. We use food grade stainless steel, please use it with confidence.

FAQs about the customize

We mainly provide product color, LOGO, material customization. (Materials are mainly divided into: 201, 304, 316, 430 and other stainless steel)

If you want to customize the product, we generally ask the customer to provide the product color, product LOGO design file, etc. that you want to customize.

Provide design files in common formats, such as JPG, JPEG, PSD, AI, PDF,SVG,BMP etc.

Yes. We can provide re-molding services to produce new products. If your customized new product order quantity reaches our standard, the mold opening fee can be waived, otherwise we will charge the corresponding mold opening fee.

The surface treatment processes we usually use are as follows:Polishing,Spray Paint,Spray Plastic,Electroplate,Paint Transfer,Water Transfer Print.Learn more.

About this issue, you can go to our customization page to find out.

Yes. In addition to the existing cup lid accessories, we also provide custom cup lid services. Submit your design drawings and we can customize the cup lid series accessories for you.

FAQs about Other Services

Because we are mainly wholesale, if individual products are damaged during transportation, we will reissue them according to the quantity. If the product is damaged during use, we do not set a warranty period, but please rest assured that our products are strong enough, and relevant tests are carried out before leaving the factory. Will not be damaged under normal use.

Yes. We accept third-party on-site factory inspection services appointed by customers.

Yes. We accept the third-party inspection service appointed by the customer.

Yes. We can transport the goods to any place in China you designate according to your requirements.

Yes. You can specify how the packaging is to be used, including which packaging materials to use. If the packaging cost you specify exceeds our standard packaging fee, we will charge a fee accordingly. For specific matters, you can contact us for consultation.

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